Products and Services
- All Products and Services
- Fixed Cost / Managed IT Agreements
- Per Incident Onsite or Remote Tech Support
- Support for Integrators & outside Solution Providers
- Firewall & Security Deployment
- Backup and Data Control
- Sales: Business Technology and Hardware
- Network Support and Design
- Company Migration and Projects
- Cabling and Wiring for Voice / Data Applications
- Equipment Recycling and Disposal
SonicWALL Security and Firewall Appliances
Protect your Business and Data with SonicWALL Firewall and Security Appliances.The new Dell™ SonicWALL™ TZ Series is the most secure Unified Threat Management (UTM) firewall for small businesses, retail deployments, government organizations, remote sites and branch offices. Unlike consumer-grade products, the TZ Series delivers the most effective anti-malware, intrusion prevention, content/URL filtering and application control capabilities along with the broadest most secure mobile platform support for laptops, smartphones and tablets. It provides full deep packet inspection (DPI) at very high performance levels, eliminating the network bottleneck that other products introduce, and enabling organizations to realize increased productivity gains. The TZ Series is the most secure, sophisticated and widely-deployed security platform on the market today. Perfect for meeting todays state and federal regulations like HIPAA and PCI Compliance. Built to protect Medical, Legal, Dental and other sensitive data applications.
Call for a quote to get your Business Network and staff secure with one of our professional Sonicwall installs. Quote includes appliance, install and first year antivirus / intrusion prevention subscription. Wireless versions avail.
Visit Sonicwall.com for more info or Give us a call at (210) 460-6254 to get you started. Now in Stock.
Dell Precision Performance Workstations
Introducing the All New Precision Workstation from Dell.Maximum workstation performance. Powerful, expandable workstation featuring 3rd Gen Intel® Core™ and Intel® Xeon® processors. Scalable up to 512GB of quad-channel memory for the most demanding applications.
Dependability | High Performance | 3 Year Warranty | Scalability
Entry level workstations available...Exceptional performance, same great 3 year warranty. Cost effective, single socket workstations for light to mid-sized workloads. Available with latest Intel® processors and professional graphics from Nvidia and AMD.
Dell Premium and Rack Mountable workstations. Maximum performance and scalability with two sockets and extensive memory and storage capacity, also has exceptional graphic and GPU options. The optional 2U rack form factor allows the system to be placed in the data center, to centralize data and protect intellectual property as well as physical assets.
Tech-Works recommends Eset Nod32 Antivirus and Smart Security
Whats included in our IT service plans?Our Service Agreements bring you: • 24/7 Monitoring of critical systems • Daily/Weekly System Status Reports • Alert Notifications Email/Phone Call • Designated Experienced Technician • Service Plans that fit Your Needs and Your Budget • Peace of mind when it comes to your network systems.
Fixed Cost IT Service Plans
Every business owner knows having their own IT Department would give them peace of mind and stability. While their IT systems are being maintained and managed by an experienced technician, they would have the freedom to focus on the success of their business and the smooth running of applications and operations. Tech-Works can provide that stability through our Managed Service Plans.
Our plans have been carefully negotiated and designed to work for 90% of the firms we service. We have entry level plans available for our smaller budget oriented businesses to the most complete outsourced IT Department that manages day to day operations that will suit your companys needs and growth. Some of our clients call our plans technology insurance and others call it "Worry Free IT". When put into perspective its definitely a little of both.
Our Service Agreements provide 24/7 monitoring of your systems proactively. From servers, workstations and printers, to firewall security and backups, we monitor the critical aspects of each system. By receiving alerts, Tech-Works can inform you about possible system crashes and advise you about repairs through our Remote Management System. Optional weekly and monthly reporting lets you know where your your technolgy stands and how it is being and managed and monitored. Our online agents check your systems 24/7 and every hour to ensure stability and no downtime, checking the key elements that keep your business running smoothly. We'll know proactively about any problems including or relating to your operating system, Internet outages, email issues (exchange), disk space problems and most importantly your backups. Tech-Works tools and measures allow us to identify a problem before failure or loss, prevent downtime and keep you up and running. Our SLA's (Service Level Agreements) simply give you what you need at a fixed cost. Easy accounting, no labor suprises... just complete IT service.
Know your budget, know your IT.• Home • Top of Page
Options, Value, and unmatched Service. When an issue arises, our techs can assess your situation and help determine which route of assistance is best for you. We use industry standards, best practices, and reputable products to provide computer and network service solutions that support your business. We ensure performance, reliability, ROI plus lower than industry standard rates.
Per Incident On site or Remote Desktop Support
When IT support is needed and service agreements don't fit your plans, Tech-Works is able to provide a "break-fix" service. A service that only provides service when something fails and is usually an emergency. We strive not to have a reputation of a "computer repair" company as they are known to maximize revenue based on negligence, down time, and desperation. So stay clear of Geeks,Nerds and other firms taht promise fixes at low cost. Doesnt happen.
Break-Fix simply meaning, when something breaks or is disrupting the flow of business, Tech-Works can help. We will schedule an on site call with one of our technicians to assess the issue on site, present you with options, then empower you with the decision to fix the problem and resolve it in a timely manner at our hourly rate.
Tech-Works technicians are highly skilled and experienced. They are trained to notice underlying issues which have the potential to create downtime. They understand the importance of getting you back up and running as quickly as possible. They will also make suggestions, and inform you about possible improvements to your network or system. Our certified techs are non-commission so you can trust that your suggestions are honest and not just another "up sale."
Once you have become an established client with Tech-Works, we can discuss managed service plans when the time is right and allows. during an emercy downtime, for example a server crash with old or no backups. This will provide even faster attention to correct problems. If the situation needs onsite attention, we will get one of our technicians to you as soon as possible.
We provide the most effective and most affordable solutions to your network/hardware issues and will work with you on managing the resolution that best fits your business, growth and most importantly your budget.• Home • Top of Page
Our Technicians are certified in today's most frequently used IT environments.
A Solution Provider Outsource
Tech-Works supports other IT companies who are based outside of the San Antonio area. We offer the same great quality of service and experience your clients expect and will represent your company when servicing them.
Our highly experienced CompTIA, Cisco and Microsoft Certified technicians can help your clients with various issues, fixes and upgrades along with getting their computer systems up and working per your specifications and protocols With a combined experience of over 15 years, we are more than willing and able to assist other system integrators, VARS and MSP resolve their clients IT issues, from UPS swaps, onsite RAID configs, and firewall/network installs, no job is too big or small for us at Tech-Works.
Our technicians will contact you upon arrival, and upon completion of service per your instructions. They will assess the issue, resolve, and ensure customer satisfaction before completing the call plus leaving you with good client rapport. You can easily utilize our onsite services through your non-compete agreement to ensure your company gets the best services as well as your clients.• Home • Top of Page
The Importance of Using a Firewall for Threat Protection
Security. Performance. Without compromise. Next-Generation Firewalls.
Security and Firewall Deployment
Firewalls: What They Are, What They Can Do for You
Connecting to the Internet is safer when you install and use a firewall. One of the most important things you can do if you want to stay safe online or protect sensitive data such as patient information is to protect where your computer connects to the Internet. Both incoming and outgoing Internet traffic can be exploited by cyber criminals to install malicious code, destroy files, cause malfunctions or even cause an online virus to proliferate. A correctly installed and configured firewall puts up a barrier between your private computer or network and a variety of these Internet threats. A firewall is a piece of software or hardware that secures your computer by limiting who can send you information; some firewalls even help to prevent hackers from using your computer to launch attacks on other computers. While firewall protection is essential, it is also important to understand what a firewall can and cannot do so you can take the steps you need to be cyber secure.
As part of an overall strategy for cyber security, our UTM (Unified Threat Management)firewalls play an important role in establishing the first line of defense against cyber threats. Combined with anti-spyware, anti-virus, anti-spam software,content filtering, strong passwords and safe online practices, a firewall adds a layer of protection that increases your chance of staying safe online. To learn more about Tech Works' Sonicwall security systems please call for a demonstration• Home • Top of Page
Fact: No Backups or poorly designed backups is an audit or business nightmare waiting to happen.
Fact: No Backups or poorly designed backups is an audit or business nightmare waiting to happen.
Worry Free Systems and Data Backup
World-class data protection designed to fit any business environment—from a single workstation to an entire enterprise infrastructure. Tech-Works business offerings provide exceptional, customizable solutions for any system setup: physical servers, virtual machines, PCs, business-critical applications, and more. Our solutions are world leaders in data protection and system management. We offer a wide range of technological advantages such as...
Backup Advanced for Windows Server is the best-in-class solution for protecting your Windows® environment. Powered by Acronis AnyData Technology, this product can back up your entire Windows server in a single pass, delivering dramatically faster protection and the most flexible, reliable recovery available.
Now you can quickly and easily restore individual files/folders, application data, or an entire server—all from the same backup. We also offer the flexibility of restoring your server to its original location, to entirely new, dissimilar hardware, or to a virtual machine.
Full Image Backups
Block-level, image-based backups capture all application and operating system data in one efficient step. Unlike competing products, backups automatically skip unused data blocks to provide faster results with less storage requirements.
Efficient Incremental Backups
Incremental backups identify only the changes made since the last backup, significantly reducing backup time and any impact on network bandwidth or backup storage.
Quickly restore only what you need! Recover granular files, folders, volumes, or a complete server—all from a single image backup.
Recover your entire Windows server in minutes—to the same location, to new, dissimilar hardware, or to a virtual server. We can quickly restore data locally or remotely using Linux Kernel or WinPE media, or a PXE server to start the new server. Our backup capabilities will get you up and running quickly on new hardware.
Built-in source-side/target-side block-level data deduplication reduces the volume of backup data by up to 90%. This maximizes backup speed, puts significantly less load on your network, and reduces backup storage requirements.
Multiple Backup Targets
Our systems write backups directly to tape, disk, and cloud locations providing multiple options and full flexibility for recovery from multiple media sources and locations.
Backup to Cloud
All our Backup Advanced products have direct access to secure, offsite storage in the offsite cloud. Simply add a subscription to your purchase to fortify your backup storage plan and double your data protection. Learn more
What does all this mean? A safer and redundant source for your most valuable data with the least chance of downtime and loss.
IT Equipment: Tech-Works is your strategic source for IT systems, upgrades and parts, and reinforces this offering with unmatched support. Our experts will work closely with businesses to identify alternative solutions to expensive OEM-driven tech refreshes, as well as brokers looking to expand their supplier network. Selecting low-cost, refurbished hardware from us can help your business accomplish its objectives while minimizing risk, streamlining the refresh process and meeting budgetary goals. We sell refurbished hardware including IBM®, HP®, Dell®, Cisco®, EMC®, Hitachi®, NetApp® and Sun®/Oracle®. We provide equipment financing to make it easy and affordable for you to purchase the IT hardware you need, as well as a comprehensive IT asset disposition service suite that will streamline your entire tech refresh project. Our ITAD services suite includes: Servers and storage take-outs Asset re-deployment Secure on-site or off-site data destruction Equipment recycling and hardware re-sale. The financial benefits of N-1/2/3 equipment supported by our hardware maintenance, parts warranties and leasing options are enormous. And the unbiased guidance we provide ensures our clients meet their goals by choosing a path that is in their best interest now, and in the future. With expert knowledge and decades of experience, our IT hardware product managers and hardware sales specialists work closely with organizations to create unique IT equipment solutions to meet any business objective or budgetary constraint.
Network Support, Repair and DesignWe offer a full range of services addressing everything from technology deployment, network transformation, and network optimization in order to assure an optimal user experience and operator profitability. Offering description Mobile Data traffic is extremely dynamic, reflecting the way people communicate in real life while they're out with their friends, taking care of business, or on their way home. This mobile lifestyle places extreme demands on the network and the technology supporting it. For you as an operator, wouldn't it be nice if things were more predictable? This new user behavior counts on network coverage, capacity, and performance…and your users count on that. Our Network Design and Optimization services is a key ingredient in ensuring your networks are able to handle the high level of data traffic brought on by this user behavior while maintaining service quality and user experience. We have global capabilities to deliver value-added services with our highly skilled professionals and a complete portfolio of services and tools. These full range of services address everything from technology deployment, network transformation, and network optimization in order to assure an optimal end user experience and operator profitability. We use our unique tools to analyze your network situation more accurately and rapidly than any other solution provider giving you the ability to focus on your business and user satisfaction. Services Network Planning
Network Planning includes traffic forecasting and capacity planning to balance network investments and network performance.
Network Design With our Network Design service, you set the parameters for your network architecture, so it fulfills your business plan in terms of capacity, coverage, cost and quality of service.
Network Tuning includes services to initially adjust the network before commercial launch. When a new network is installed or new features activated, the radio network functionality and operation ...
Network Audit and Benchmarking "How well are we doing?" and "Can we do better?" are two key questions Operators frequently ask themselves. The Tech-Works Network Audit & Benchmarking services provide the answers. The services ...
Network Optimization Evolving and expanding a network to meet ever-changing demands from consumers and business users is a challange. Tech-Works' Network Optimization services help customers to get the most out ...
App Experience Optimization: Operators optimize their networks for data, which long ago surpassed voice traffic. But the new reality is not just data, it's apps. And the biggest driver of smartphone customer loyalty is ...
We design, install, upgrade, and test the backbone of your network to ensure the best in reliability and performance..
Voice and data cabling: Connecting Your Business.
Voice and Data, and other electronic means of communicating are everyday, yet integral, parts of any organization. And every day, systems wear out, offices get remodeled, or businesses open doors. Ensuring that the "basics" of voice and data are guaranteed means having the right structured cabling and network infrastructure in place with the utmost in service and support.
Tech-Works V and D team provides solutions-based design, analysis, and installation of voice/data cabling infrastructures designed to meet the growing needs of your business. We can install cabling systems in virtually any environment to address the needs of companies that are moving or expanding or that need to meet specific building codes.
We specialize in installing structured cabling for both data and voice systems (coax, fiber optic, Cat 3, Cat 5, Cat 5E, and Cat 6). We provide racks, patch panels, and cable management systems, and we ensure that all cabling is run in a neat, orderly manner. By using the best products, designs, and installation practices, we ensure your cable infrastructure can keep up with the demands of changing technology for years to come.
Choosing the right kind of cabling for your network application, installing it properly, and verifying compliance with the latest industry standards are the keys to getting the most out of your network investment. Poor network design or installation can have serious repercussions in terms of network downtime, sluggish response times, and impaired data transmissions. At Tech-Works IT, we have the skill and the experience to get the job done right the first time.
•Computer/Laptop Disposal •Printer & Copier Disposal •Monitor & LCD Disposal •Hard Disk, Tape, All Media - Secure Data Destruction and Disposal •IT Hardware ,devices and equipment recyling and disposal
Equipment Recycling / Data Disposal
Safely disposing and recycling of old and unused computer equipment is part of Tech-Works full service to our customers. Our technicians will gladly dispose of any unwanted, non-working or end of life equipment by sending it to a certified recycling facility at no cost while on a service call at your place of business or residence.
Some clients keep old hard drives, tape, or floppy disk as a backup of past work and information, but when they are no longer needed, Tech-Works can help with the destruction and disposal of them. A hard drive is one of the most important items which requires proper disposal due to the information that was or may still be written on the media. Data which is now recoverable and obtainable by todays hackers for malicious purposes if not properly erased. By first ensuring the hard drive is securely formatted, we can then have them destroyed. We work with local data/equipment disposal companies to ensure security, confidentiality and proper discarding of hardware. Equipment (minus hard disks) which may still be in working condition, along with other usable parts or materials may be donated to non-profit organizations with your written consent.
Let our technicians know about any equipment we can help you recycle or dispose of on our next visit out to you.
•If a service call is needed only for equipment pick up and recycling, a drive time fee will be applied.
All Tech-Works disposal partners have received NAID Certification for mobile document destruction, by adhering to the stringent security practices and procedures established by the National Association for Information Destruction.